Privacy Policy, Terms & Conditions

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

 

How do we you store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with your site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

 

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent at any time from the website.

How can visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us via the contact page 

 

Terms & Conditions

Throughout the site, the terms “we”, “us” and “our” refer to Pukar Designs By visiting our site and/or purchasing something from us, you are engaging our services and agree to be bound by the following terms and conditions, including any additional terms and conditions and policies referenced here and/or available via an embedded hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of site content Shipping costs are based on your Country/location. You will only be charged one postage charge regardless of the amount of items you purchase. All information on the order/checkout must be correctly and completely filled out before your order can be processed. Please allow 10 working days before dispatch. Within Europe, items should be with you 5 woking days AFTER dispatch. Rest of the world, 7 Working days AFTER dispatch. Delays in delivery after dispatch are due to the postal service provider. Pukar Designs reserves the right to CHANGE prices, descriptions, shipping charges and availability of any product on this site without prior notice. We have taken great care to present the products on our website as accurately as possible. However, the images you see will depend on your monitor’s display and colour capabilities and is only as accurate as the design process allows. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Pukar Designs reserves the right to substitute materials to the ones specified on any listing if these products are not available. The substitute material will be of the same quality but possibly a different material brand. Products may vary slightly in colour over the images shown. Items are made and made to order. You warrant that you own the copyright or have the correct commercial print licences in place for all images and or artwork uploaded or otherwise submitted through any sales channel. You agree to indemnify and hold harmless us and our agents and officers, directors, employees and permitted successors and assigns, immediately on demand, against all claims, liability, damages, costs and expenses including legal fees, arising as a result of us printing or processing in any way any order or saved design which contains any images or artwork that you do not have the commercial rights, permissions or licences to print. The Buyer agrees that it shall not use the service offered by the us to infringe the intellectual property rights of others in any way. We reserve the right, with or without notice, to terminate forthwith any Order received from a Buyer who infringes (or who is alleged to have infringed) the copyrights or other intellectual property rights of any third party. Please allow 10 working days before dispatch. Within Europe, items should be with you 7 woking days AFTER dispatch. Rest of the world, 10 Working days AFTER dispatch. Delays in delivery after dispatch are due to the postal service provider or customs delays. You may receive the items quicker but if the items take longer this is down to your Local Postal Service and not Pukar Designs. Lost times, if an item is lost we will open case with our shipping provider but only after 28 days from day of dispatch. Only once this is resolved will we re send any order. Pukar Designs is a sole trader registered in Cyprus. 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.